Terms and Conditions of Use (“TOS”)

This website (Centox.io), under the terms "we","us", “centox”, and "our" refer to Centox.io, a registered company in Denmark under the company registration number 44610485. Centox offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

This platform, inclusive of all the content, tools, and services rendered, is provided to you, herein referred to as the "user" or "you", subject to your compliance with and acceptance of the terms, conditions, and notices described herein.

By accessing, browsing, or making a purchase on our platform, you are hereby engaging with our service and consequently agreeing to adhere to the stipulated terms and conditions, collectively termed "Terms". This agreement encapsulates all users of our platform, be it visitors, merchants, content contributors, customers, or users/clients. Every user's engagement level, regardless of the chosen plan, is bound by these Terms.

Before registration or utilization of our services, kindly peruse these Terms meticulously. Should you find any disagreements, we advise against the use of our platform. Note that Centox.io retains the right to revise these Terms as and when deemed necessary without prior notice. Regularly reviewing this section for updates remains your obligation. The scope of the services rendered to you is contingent on your chosen plan. More details on our offerings can be obtained from our website at centox.io.

For any inquiries or a complete overview of our Terms, please visit: https://centox.io/tos. The terms are provided solely in English.

Section 1 - Overview of Our Service

Centox.io is a legitimate entity registered in Denmark with the company registration number 44610485. Both our primary website and related websites are under our management. For any queries or assistance, please reach out to us via our designated email at [email protected] or use our support system at https://discord.centox.io.

Section 2 - Service Accessibility

Upon subscribing to our premium service, you'll be granted access to features as detailed on the respective plan's description page of our website. Activation of your chosen plan commences upon successful payment and subsequent confirmation of plan activation on our part.

Each plan holds a validity of either 30 days (one month) or 365 days (one year). You hold the responsibility to oversee your subscription through our payment gateway, Stripe. Unless action is taken on your part, subscriptions are set to auto-renew. At our sole discretion, we retain the right to decline any plan purchase. Additionally, we may, at any time, decide to suspend or terminate your plan. If a plan's termination occurs prior to its expiration and not due to a violation of our Terms, we will issue a pro-rated refund for the unused days. Contrarily, any breach of our Terms resulting in plan termination will void any claim for refunds.

Section 3 - Service Charges

Billing Cycle and Subscription: In exchange for our services, users consent to a monthly billing structure. Our payment model operates on a "pay-as-you-go" principle. Subscriptions are set to auto-renew, leading to the automatic deduction of fees via our payment partner, Stripe, unless the user decides to terminate the subscription explicitly.
Pricing Integrity: We are committed to maintaining the accuracy of our pricing details. Should any discrepancies arise, users will be promptly notified through electronic communication.
Pricing Adjustments: Centox.io holds the exclusive right to amend its plan prices. Such alterations come into effect upon the next renewal cycle for the user.
Pricing Components: Displayed prices on our website are tax-inclusive but do not cover potential transaction charges imposed by the payment facilitator.
Pricing Corrections and Subscription Termination: In instances where a user is informed of unintentional pricing errors or modifications, the user can choose to discontinue the service post the active subscription period. Following this decision, users will transition to our free, non-premium services.
Refund Guidelines: European Union (EU) residents benefit from a statutory 14-day refund period. For users outside the EU, we adhere to a strict no-refund policy.

Section 4 - How to pay for your Plan

You can only pay using the payment methods provided on our checkout page, no other methods are available.
Transactions made through our website will be in Dollars (USD). If you wish to pay with any other currency, the exchange rate and any additional transaction charges will be controlled and applied by the issuing bank and not us. We will not be liable for any additional charges incurred in respect of this.

Section 5 - Your Plan

We offer various plans (viewable at our website: centox.io) ("#pricing", "Pricing"). Your level of service will depend on the plan that you are signed up for.
We may, at our discretion, offer plans to you that are free of charge ("Free plan"), that do provide the benefit of `paid for` plan, on a trial basis. We may disable or withdraw any Free plan at any time, at our discretion.
You can change your plan from the dashboard located at our website.
When you upgrade your plan, it is required to pay the full price of the new plan before the days left on the current plan will be added up.
When you no longer want to use our `paid for` service, you can decide to not renew your plan, by doing so, your plan will reset to the free plan. We will not offer refunds for already paid plans.

Section 6 - Personal information

We only use and store your information when necessary for providing you with our service. Please see our privacy policy (https://centox.io/privacy) for detailed information on how we use your data.

Section 7 - Authority and applicable terms

To be eligible to purchase a Plan, you must (i) have full legal capacity to enter into a contract in your country of residence; and (ii) if you are an individual, be at least 18 years old; and you further represent and warrant to us that you have authority to bind any business on whose behalf you use our site or purchase a plan to access the Services. Where you do not meet the requirements you will need to ask a person who does satisfy those requirements to purchase the Plan on your behalf and enter into a contract with us.

Section 8 - Our right to vary these Terms

We may make changes to these terms and/or the plans by updating this page and/or the plan descriptions.
If we make changes to our terms that you do not accept, you may decide to stop using our service.
You will find the last updated date below on this page.

Section 9 - Your account and use of the Services

We allow you to create your website (“Your Forum”)/(“Your Website”), that contains your content.
The content of Your Webstore (except for any predefined content created by us) is your sole and entire responsibility and all content you create is at your own risk.
You shall not upload any content to, sell any products on, or otherwise, carry out any activity on Your Webstore which infringes the intellectual property rights, or any other rights, of any third party.
At all times when using the Services and operating Your Website, you must comply fully with the terms of service.
Your account information must be deemed "confidential", and should not be shared with anyone, except for employees of your organization that are authorized to access your account.
It is your responsibility to keep your account safe, this includes, taking reasonable measures to keep unauthorized users from accessing your account.
Your account is your responsibility, any activities on your account will be your responsibility. We shall not be liable to you or any third party for damage and/or loss that may have been the result of any failure by you to keep your account secure.
You may not attempt to, or interrupt the operations of our platform, this includes, using our services for sending spam messages from our network.

Section 10 - Our service uptime

We will make reasonable efforts to keep our platform operational based on "Best Effort". There may be technical difficulties that result in temporary interruptions.
At no point shall you be entitled to a refund or compensation.
We are not responsible for issues that are outside of our control, this includes, but is not limited to; Natural disasters, DDoS attacks, Issues with a network that is important for our service to function.
We do not offer any SLA or guarantee for our services to be online.

Section 11 - License

When you upgrade your plan to a paid-for plan, we grant you a limited, non-exclusive, revocable license to use, view, access, download, or print content that we provide through our service, for use by you for the sole purpose of creating and using your website during the plan period ("License").
Your license does not allow you to copy, adapt, reverse engineer, decompile or disassemble any of our source code or software.

Section 12 - Liability

We will under no circumstances whatsoever be liable to you for, but not limited to; Any loss of profits, sales, business, or revenue; Loss or corruption of data, information or software; Loss of business opportunity; Any indirect or consequential loss.
Our total liability to you shall in no circumstance exceed 100% of the total fees paid by you in 12 months (one year), before the date on which the act or omission giving rise to the liability occurred.
You shall remain solely responsible for complying with your legal duties and obligations, including (but without limitation) with respect for the content of your webstore (with the exception being, content that we provide).
We shall not be liable to you or any of your website users for any loss or liability arising out of any failure by you to comply with the terms of any agreement between you and any of your customers, or for your failure to comply with any other legal duties or obligations relating to your use or operation of Your Webstore.
We will not be responsible for ensuring that the content provided through the Services is suitable for your purposes.

Section 13 - Indemnify

You agree to indemnify, defend and hold us and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference or your violation of any law or the rights of a third-party.

Section 14 - Confidential information

Any non-personal information or material sent to us will be deemed not to be confidential. By sending us any non-personal information or material, you give us an unrestricted, irrevocable license to use, reproduce, display, perform, modify, transmit and distribute those materials or information. Of course under use of our own private policy https://centox.io/privacy

Section 15 - Other sites

When you visit a forum affiliated with us or linked to our site, you use the other site at your own risk. We have not examined the content of any other website, and are not responsible for the actions, products, services, or content of any such other site or its related businesses.

Section 16 - Other important terms

Each of the clauses of these Terms operates separately. If any court or relevant authority decides that any of them are unlawful or unenforceable, the remaining clauses will remain in full force and effect.
If we fail to insist that you perform any of your obligations under these Terms, or if we do not enforce our rights against you, or if we delay in doing so, that will not mean that we have waived our rights against you and will not mean that you do not have to comply with those obligations. If we waive a default by you, we will only do so in writing, and that will not mean that we will automatically waive any later default by you.
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed by the laws of Denmark.
These Terms of Service and any separate agreements whereby we provide you Services shall fall under the exclusive jurisdiction of the courts of Denmark.
Verbal or written abuse of any kind (including threats of abuse or retribution) of any Centox customer, Centox employee, member, or officer will result in immediate Account termination.
We do not pre-screen Materials and it is in our sole discretion to refuse or remove any Materials from the Service, including your webstore.
The privacy policy found at https://centox.io/privacy is part of this agreement.

Section 17 - Fair Use Policy

All features marked as "unlimited" fall under this FUP (Fair Use Policy)
We have no strict enforcement of our limits, we might contact you to tell you that your usage exceeds our limits, to reduce your usage, or ask you to upgrade to a higher tier.
When you fail to comply with our requests, we have the right to remove some of the resources, or limit your ability to create.
This FUP (Fair Use Policy) is put in place to prevent abuse. We will try to be as lenient as possible, but we have to act in case someone is trying to abuse our platform.

If you wish to exercise any of your other right listed above, please email us at [email protected].

Last Updated: 30/08/2023